POST /history/conversations
Realizar una consulta a todos los registros de conversaciones.
Request:
- Headers
- PageGearToken:
eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjX2tleSI6ImxjYWRmMmJjNjExNzUyZTlkNjc3N2UxN2I4Y2RlNmRhNTgiLCJpZF9wZ2UiOjQyMSwiaWRfY3VlbnRhIjoxLCJub21icmUiOiJEZW1vIENoYXQiLCJpYXQiOjE2MDIwOTI3NjksImV4cCI6MTYwMjEyMTU2OX0.0od933kf0dc2k30d30fck3
- Url Params: No specific query parameters needed.
- Body
{
"initFrom": 0, //*Opcional
"limit": "2", //*Opcional
}
Response:
- Status: 200
- Body:
{
"status": 1,
"data": [
{
"id": 2066,
"idc": 1,
"id_canal": 10,
"id_grupo": 4,
"id_usuario": 3,
"id_contacto": 62,
"id_conversacion_fb": "KHNLZ575661420PSGRC",
"fecha_add": "2020-10-05 19:45:03",
"fecha_ini": null,
"fecha_edt": "2020-10-05 19:45:03",
"fecha_end": "2020-10-05 21:00:47",
"offline": 1,
"nps": null,
"ssa": null,
"pais": "CO",
"browser": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36",
"ips": "190.159.82.102, 64.252.186.156",
"trace_id": "Root=1-5f7bbe0e-4eb5761158dbc66d505b4490",
"crm_id_negociacion": 0,
"crm_id_actividad": 0,
"crm_id_contacto": 0,
"grupo": "Servicio al Cliente",
"canalnombre": "Chat Exus",
"canaltipo": "Sitio Web",
"usuario": "Pancho",
"contacto": "Piero6"
},
{
"id": 2065,
"idc": 1,
"id_canal": 10,
"id_grupo": 4,
"id_usuario": 3,
"id_contacto": 62,
"id_conversacion_fb": "JKRJM88151577403KYOUE",
"fecha_add": "2020-10-05 19:40:20",
"fecha_ini": null,
"fecha_edt": "2020-10-05 19:40:20",
"fecha_end": "2020-10-05 19:43:17",
"offline": 1,
"nps": null,
"ssa": null,
"pais": "CO",
"browser": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36",
"ips": "190.159.82.102, 64.252.186.94",
"trace_id": "Root=1-5f7bbcf4-36a21b7173e8041631db039d",
"crm_id_negociacion": 0,
"crm_id_actividad": 0,
"crm_id_contacto": 0,
"grupo": "Servicio al Cliente",
"canalnombre": "Chat Exus",
"canaltipo": "Sitio Web",
"usuario": "Pancho",
"contacto": "Piero6"
}],
"status_message": "Se encontraron estas conversaciones",
"PageGearToken":
"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjX2tleSI6ImxjYWRmMmJjNjExNzU yZTlkNjc3N2UxN2I4Y2RlNmRhNTgiLCJpZF9wZ2UiOjQyMSwiaWRfY3VlbnRhIjoxLCJu b21icmUiOiJEZW1vIENoYXQiLCJpYXQiOjE2MDIxMDE1MzQsImV4cCI6MTYwMjEzMDMzN H0.0od933kf0dc2k30d30fck3"
}
Realizar una consulta puntual a un registro usando el ID de la conversación.
Request:
- Headers
- PageGearToken:
eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjX2tleSI6ImxjYWRmMmJjNjExNzUyZTlkNjc3N2UxN2I4Y2RlNmRhNTgiLCJpZF9wZ2UiOjQyMSwiaWRfY3VlbnRhIjoxLCJub21icmUiOiJEZW1vIENoYXQiLCJpYXQiOjE2MDIwOTI3NjksImV4cCI6MTYwMjEyMTU2OX0.0od933kf0dc2k30d30fck3
- Url Params: No specific query parameters needed.
- Body
{
"id": "30"
}
Response:
- Status: 200
- Body:
{
"status": 1,
"data": {
"id": 30,
"idc": 1,
"id_canal": 10,
"id_grupo": 5,
"id_usuario": 2,
"id_contacto": 66,
"id_conversacion_fb": null,
"fecha_add": "2020-08-19 09:41:26",
"fecha_ini": null,
"fecha_edt": "2020-08-19 09:41:26",
"fecha_end": "2020-08-19 09:42:21",
"offline": 1,
"nps": null,
"ssa": null,
"pais": null,
"browser": null,
"ips": null,
"trace_id": null,
"crm_id_negociacion": 0,
"crm_id_actividad": 0,
"crm_id_contacto": 0,
"grupo": "Ventas",
"canalnombre": "Chat Exus",
"canaltipo": "Sitio Web",
"usuario": "Herduin Rivera Alzate",
"contacto": "Nuevo Visitante"
},
"status_message": "Se encontró esta conversación",
"PageGearToken":
"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjX2tleSI6ImxjYWRmMmJjNjExNzUyZTlkNjc3N2UxN2I4Y2RlNmRhNTgiLCJpZF9wZ2UiOjQyMSwiaWRfY3VlbnRhIjoxLCJub21icmUiOiJEZW1vIENoYXQiLCJpYXQiOjE2MDIwOTI3NzIsImV4cCI6MTYwMjEyMTU3Mn0.0od933kf0dc2k30d30fck3"
}